All products are shipped direct from our suppliers. Return policies may vary. If you are dissatisfied with your order for any reason, please follow the return policy instructions included with your purchase. Refunds given by the supplier will be credited in the same form as the original payment type. Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please contact us with any questions at: returns@give.bz